​6-Layers of Student Support

Our 6-Layered Support

EduBoston’s 6-Layered Support guarantees close collaboration between our experienced Regional Teams, School Administrators and Host Families. All 6 elements of our support are designed to maintain team-wide understanding of student progress, provide communication with Natural Parents, surround students with personalized educational assistance and celebrate student milestones throughout the academic year.

Our 6-Layered Support ensures that every one of our students receives the personal care and attention they need to be successful throughout their high school years.

1. HOST FAMILIES

Warm and loving Host Families welcome students into their homes where they provide meals, transportation, security and an authentic American cultural experience.

2. PROGRAM MANAGERS

Dedicated local Program Managers provide full time, direct attention and are locally available within a one-hour distance from their Host Families, Students and Partner Schools.

3. REGIONAL MANAGERS

Experienced Regional Managers provide leadership and share expertise with the Program Managers and Student Affairs Coordinators within their regionally-based teams.

4. STUDENT AFFAIRS COORDINATORS

Bilingual Student Affairs Coordinators serve as interpreters, mentors and cultural experts, ensuring that students receive necessary additional support and guidance.

5. CROSS-CULTURAL TRAINERS

Cross-Cultural Trainers coach, mentor, and advise our students, Host Families, Partner Schools, Field and International Staff. Training includes ESL and International Program (IP) Support from our Certified Educators.

6. INTERNATIONAL CUSTOMER SUPPORT

Service-minded Customer Support Administrators stationed abroad facilitate quick and efficient communication between the U.S. teams and Natural Parents, guaranteeing high quality support for our students.